Wednesday, July 6, 2016

Fast Solution to Error: ASUS S400CA driver power state failure HELP (with DMPs file attached)

ASUS S400CA driver power state failure HELP (with DMPs file attached)

I keep having driver power state failure when I shut down or restart the above laptop.

These are skydrive links to the minidump file and msinfo32
minidump: http://sdrv.ms/Zd8JQ9
msinfo32: http://sdrv.ms/Zd8KUn

Solutions to the Problem ASUS S400CA driver power state failure HELP (with DMPs file attached)

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The minidump files point to the athw8x.sys.
 
BUCKET_ID:  0x9F_3_athw8x_IMAGE_pci.sys
 
The athw8x.sys, which is dated Sep 7, 2012, is the Atheros wireless driver.
 
Try updating to the latest Windows 8 64bit Atheros wireless driver from the following link (V10.0.0.225):
 
http://support.asus.com/Download.aspx?SLanguage=en&m=S400CA&p=3&s=481
 
I would also suggest to update or uninstall the Asus USB Charger Plus software.

Use the System File Checker tool to repair corrupted or missing system files:

  1. Click Start.
  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
  3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
  4. Type or copy paste the below command line into it without quotes:
  5. "Sfc /scannow"

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