Thursday, August 25, 2016

Bluetooth mouse randomly locks with WIndows 7 [Anwsered]

Bluetooth mouse randomly locks with WIndows 7

Have a Microsoft Bluetooth Mouse.  recently upgraded from Vista to Windows 7.  Now randomly my mouse will just lock.  I was able to hit Ctl-alt-del and hit switch users and re-log in, but that is not working either-very frustrating.  Any suggestions would
be appreciated

Solutions to the Problem Bluetooth mouse randomly locks with WIndows 7

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Hi,
What is the model of your Bluetooth mouse?
Follow steps from the KB article mentioned below and check if it resolves the issue:
Resolve Bluetooth mouse or keyboard failure to function:
http://support.microsoft.com/kb/811798

Regards,
Afzal Taher - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

To install drivers and other optional updates

  1. To install optional updates, you need to review and then select them from the list of updates that Windows finds for your computer. Optional updates are not installed automatically.
  2. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  3. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  4. If any updates are found, click View available updates.
  5. Select the optional updates that you want, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Another Safe way to Repair the Problem: Bluetooth mouse randomly locks with WIndows 7:

How to Fix Bluetooth mouse randomly locks with WIndows 7 with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will scan your system. The junk files will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.

3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.


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