How to Fix - Attempting to add my AIU e-mail address to my Blackberry Tour.?

Attempting to add my AIU e-mail address to my Blackberry Tour.

original title: HICCUPS WITH TRYING TO ADD AIU EMAIL TO MY BLACKBERRY TOUR
I have tried numerous time to add my AIU online email account to my blackberry for it to be there with all of my other ones.But for some reason it won't even be accepted on the start up page where you just initially put in your email address and
password.
I went and looked at the security of both and don't see anything that seems to be stopping it in anyway.
but i should say i didn't see anything obvious that would be gettig in the way.
It would be nice to have that one accssalble to me on my blackberry
with my other ones Please heeelllppp.
thanks
Sincerely
Julie Robinson

Anwsers to the Problem Attempting to add my AIU e-mail address to my Blackberry Tour.

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In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

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