[Anwsered] Charging my battery and Display Driver Failing

Charging my battery and Display Driver Failing

Since downloading Windows Pro 7 and Office 2007 about two weeks ago, my computer says that it doesn't recognize my AC adapter.
My battery is not charging but it does get power as long as it is plugged in.
Is it just a coincidence that it happened the same
time as I upgraded? Also when viewing any video in full screen I lose the picture after a few minutes.
It says that the display driver has stopped responding.
I've gone online and seen that this was a problem with Vista but I've had Vista for two years and
it never happened until I upgraded.
What do I have to do to fix it?

Solutions to the Problem Charging my battery and Display Driver Failing

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Hi,
 
I would like to know who is the system manufacturer and would suggest you to contact the system manufacturer for help on the AC adaptor.
For the video not being played I suggest you to make sure the necessary ‘codecs’.
To determine what codec was used with a specific file, play the file in the Player, if possible while the file is playing, right-click the file in the library, and then click Properties.
On the File tab, look at the Audio codec and Video codec sections.
If you know the name of the codec or its ID (known as a FourCC identifier for video codecs or a WaveFormat identifier for audio codecs), try searching the Internet.
You can use your favorite search engine to download the most recent version of a codec.
For more details follow this link:
http://windows.microsoft.com/en-us/windows7/Codecs-frequently-asked-questions

You can also download and install the latest Windows 7 compatible Display drivers from the manufacturer’s website.

Hope this helps.
Regards,
Azharuddin M– Microsoft Support.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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• A menu will pop up on the left. Click on the "Settings" feature on the menu.
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• Now, follow the instructions on the screen to finish the Refresh process.
• After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
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