Solution to Error: Can't use Save As to change from .docx file format

Can't use Save As to change from .docx file format

I too am having this issue.
 I've lost a bit work thinking I'd saved the doc and then having Word lock up.
 HELP!

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Keys to the Problem Can't use Save As to change from .docx file format

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Hi Kat,

Try opening a new blank document and set the margins the same as the source binary (doc) file.
Copy everything from the source document except the last paragraph mark and paste it into the new document.
If the source document had multiple sections, you
might have to redo the header/footer of the last section of the new document. 

Now save the new document as an XML (docx) formatted document.

See if that corrects the situation for you and let us know.

Using Windows troubleshooter:

• Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
• A new window will open. Click View all from the left pane.
• Scroll down to the bottom and click on Windows update.
• Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
• The troubleshooter will automatically detect problems and fix it.
• Now, close this window and try download/install the app which was previously showing error.

Recommended Method to Fix the Problem: Can't use Save As to change from .docx file format:

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