can't download itunes
Today, I tried to download itunes on this computer, but when I tried it wouldn't display the content because it wasn't "secure" so I went to the information bar and said for it to display the content, so the text loaded, but the download button still would
not come up and I had the same message on the top, so I went to tools, then to Internet Options and I changed my settings to allow almost everything because I wasn't sure what this was under, and I was going to change it back once I completed my download,
but now I still cannot view the download button and the information bar says "Your current security settings put your compyter at risk.
Click here to change your security settings..." What do I do?
I have a HP Pavilion dv6233se Entertainment Notebook PC with Windows Vista.
Can you please help because I'm having so many problems with this computer (and almost every other computer I have owned) so if this doesn't get fixed I'll probably get a Mac.
Anwsers to the Problem can't download itunes
Hello megmarierox,
Thank you for using Microsoft Windows Vista Forums.
Have you recently made any changes to your operating system? What version of Internet Explorer are you currently using? I would first suggest reseting Internet Explorer. This will also change the settings you made changes to, so you won't be at risk. Also
I would like for you clear your cookies and cache. I have added steps below also. Also are you downloading Itunes from a third party site or going to
http://www.apple.com/itunes/download/? Please let us know status. Thanks!
1.
Close any Internet Explorer or Windows Explorer windows that are currently open.
2.
Open Internet Explorer by clicking the Start button, and then clicking
Internet Explorer.
3.
Click the Tools button, and then click Internet Options.
4.
Click the Advanced tab, and then click Reset.
5.
In the Reset Internet Explorer Settings dialog box, click
Reset.
6.
When Internet Explorer finishes applying default settings, click
Close, click OK, and then click OK again.
7.
Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.
Open Internet Explorer-> Select 'Tools'-> 'Internet Options'-> Beside Browser History select 'Delete'-> then you have the option to clear all, but at leaset clear cache and cookies.
Close out all Internet Explorer windows then reopen and test.
James Microsoft Answers Support Engineer Visit our
Microsoft Answers Feedback Forum and let us know what you think.
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
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