Monday, September 26, 2016

[Anwsered] Desktop becomes completely unresponsive

Desktop becomes completely unresponsive

My desktop becomes completely unresponsive.
The computer seems to boot-up fine, but after it is up, no programs will open.
after attempting to open 2-3 different programs (none of which even seem to attempt to open) all the icons on the desktop will disappear
and the desktop becomes completely unresponsive.
I can no longer even right click or drag a highlight box around the desktop.
I can't even open the start menu or task manager, and no error message ever pops up.

I am running windows 7 x64 on a very new computer ( only about 3 months old) 

I have no clue what is causing this problem or how to fix it.
Any information or solutions to this problem would be greatly appreciated.

Keys to the Problem Desktop becomes completely unresponsive

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Have you made any changes to the computer prior to this issue?

Try the following methods and check if it helps.
Method 1:
Boot to safe mode and then check if it helps..

Step 1: Safe mode
How to boot to safe mode in Windows 7:

If its work fine with safe mode then place the computer in clean boot state and then check whether it helps

Step 2: Clean boot
How to troubleshoot problem by performing clean boot in Windows 7:                                                                                                                       
Note: Once you are done with the troubleshooting, perform the steps from Step 7: to reset computer as Normal.
Method 2:
Run the Microsoft Safety Scanner and check if that help in resolving the issue.
Microsoft Safety Scanner:
Note: The Microsoft Safety Scanner expires 10 days after being downloaded.
To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
Note: Any data files that are infected may be cleaned by deleting the file entirely, which means there is a potential for data loss.
Method 3:

Perform a System File Checker and check  if it helps.
To run SFC scan, follow the steps in the following Microsoft article.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows 7:

Hope it helps.

Machine Throttling
  • Go to the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Reboot your computer.

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