Thursday, September 29, 2016

Troubleshoot:Drag and Drop stops working until computer is restarted Error

Drag and Drop stops working until computer is restarted

We are having an issue on some machines (Windows 7 SP1 64-bit) where Drag and Drop stops working in all applications.
 
For example, in Windows Explorer you can initiate the drag but when you release the mouse to do the "drop" the drag picture/icon just remains on the screen.  Once you press the ESC key the drag operation is cancelled and the drag picture/icon disappears. 
 
There seems to be some sequence of actions in various applications that the user doest that initates the problem.  Even after closing all applications and even restarting Windows Explorer, disconnecting and reconnecting the mouse, the problem persists. 
A reboot seems to be required to resolve the problem.  We are unable to identify any resource that is being used up such as memory, GDI, User Objects, handles, etc.   Windows Process Monitor and Process Explorer have not ben helpful.
 
Does any one know if there is some key resource that is being locked that prevents the drag and drop to be completed?

Anwsers to the Problem Drag and Drop stops working until computer is restarted

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Actually figured this out in part.  It seems to be related to an application that was hooking the mouse events and leaving the passing of the events in incorrect state of some kind.

Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.

Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.

Another Safe way to Fix the Problem: Drag and Drop stops working until computer is restarted:

How to Fix Drag and Drop stops working until computer is restarted with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be repaired.

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